IT that understands bookings don't stop at 5pm.
Restaurants, salons and tradespeople live and die by bookings, reviews and being reachable — not by IT jargon.
Common pressure points
Booking & POS uptime
Systems that can't afford to go down at exactly the busiest moment.
Reliable wifi
For staff and customers alike, without becoming the thing everyone complains about.
Being findable online
Getting found and booked without needing a big marketing budget.
Being reachable outside office hours
Customers book, message and search for you evenings and weekends — your systems need to be there even when your team isn't.
Customer and payment data handled properly, without slowing service down.
Specific solutions for a business that doesn't run 9-to-5
Beyond the five pillars, here's the kind of work we're regularly asked for by restaurants, salons and similar businesses.
Booking system setup
Online booking connected to your actual availability, so double-bookings stop happening.
EPOS & till setup
Till systems set up and supported properly, with less downtime at the worst possible moment.
Guest wifi done properly
Customer wifi separated from your till and back-office systems, so one doesn't slow down the other.
Automated confirmations & reminders
Booking confirmations, reminders and review requests sent without anyone chasing them by hand.
Menu & price update workflow
A simple way to update menus, prices or services on your website without calling a developer each time.
Reputation monitoring
A straightforward way to keep an eye on reviews across Google and other platforms in one place.
Booking & Wifi Readiness Score
Five honest yes/no questions covering the basics that keep bookings coming in — a quick gut-check, not a full audit.
1. Can customers see availability and book online, without calling or messaging?
2. Is your wifi reliable enough that staff and customers don't complain about it?
3. Are booking confirmations and reminders sent automatically, not chased by hand?
4. Does your support cover evenings and weekends, when your business actually runs?
5. Is customer and payment data handled securely without slowing service down?
Hospitality & trades FAQs
Yes — this is one of the most common Build requests from hospitality and trades businesses, usually paired with automated confirmations and reminders under Automate.
Usually, yes — most "unreliable wifi" issues come down to fixable setup problems rather than needing a full replacement, and it's often one of the first things we look at.
It means support hours need to match your actual hours, evenings and weekends included where it counts — something we agree with you upfront rather than assume.
We can automate the ask — a reminder after a booking or visit. The reviews themselves are down to the experience you deliver, and we won't pretend otherwise.
Keep the bookings coming in.
A free, no-obligation look at where you stand today.